My name is Dean Brown
In 2001, Dean Brown was rising quickly in the corporate world, when he became intrigued with the mortgage industry. “I was growing weary with the insurance industry and saw several colleagues having success in mortgage. At the time I had a neighbor who was a mortgage broker and he asked me several times to join his team. I finally decided to make the leap, got my license and it ended up being a perfect fit.”
Dean serves all of San Diego but primarily along the 1-15 corridor. He recently brought his talents to Benchmark Mortgage, where he is a Branch Manager. Although Dean excels in all types of loans, he has recently started specializing in first time home buyers and clients who might be self-employed or have issues with credit, and can offer them loan programs that allow for little or no down payment.
Through his 16 years in the business, Dean has established strong relationships with local Realtors®. Key to his success building those relationships has been his devotion to providing unsurpassed levels of customer service, that offer his clients exceptional communication and a reputation for closing on time. “I do a lot of work on the front end of the transaction. I like to stay ahead of any bumps that I might see potentially coming up in the process and get things resolved beforehand. I’m a straight shooter so I give my clients all the relevant info they need to make the right decisions. Part of working hard for my clients and Realtors® is getting the big picture of what they want right away, so I ask a lot of questions others don’t ask. I’m not about commissions, I’m all about doing the right thing for my clients. I keep clear and open communication going throughout the entire transaction, making sure all parties are constantly updated. This way of doings things has been so successful, a lot of times the listing agents end up becoming valued referral partners.”
Dean considers his primary role to help his borrowers integrate the mortgage loans they select into their long and short-term financial and investment goals, while also meeting their payment, equity, and cash flow objectives. So, this upfront communication has been instrumental in achieving that.
Dean is actively involved in his community, he supports the local schools and youth sports. He is also involved with a local organization in Rancho Bernardo, that offers college scholarships to high school students.
For Dean, his passion is all about helping people. He believes when you focus on relationships, the business will come. “There’s just something so fulfilling about helping people achieve the American Dream of home ownership. A lot of people come to me, and they aren’t ready to buy now, but I’m able to coach and educate them on exactly what they need to do. I love when they come back to me down the road, ready to buy. Whether I’m helping someone get approved when they thought they never could or helping someone out of a difficult situation with a refi, it’s great to know that I’m having a positive effect on people’s lives. I couldn’t ask for more.”
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